Using Ibotta: Your Step-By-Step Guide

Welcome to Ibotta! Earning with us is easy, just follow the steps below to get started:





Step 1: Download Ibotta and register a new account. You can do this through email or by connecting your Facebook account.









Step 2: Customize your experience by selecting a few of your favorite stores and mobile apps.










Step 3: Welcome to the Featured section of the app. This houses rebates from all your favorite stores and apps. You can also find featured stores, bonuses and special offer categories.









Step 4: Once you’ve found an offer you want to redeem, tap the pink plus sign to “Add” the offer to your “My Offers” list.









Step 5: Complete the offer activity. This can range from watching a video to answering a poll question.










Step 6: Once the activity is completed, the rebate is added to your “My Offers” section and you’re ready to redeem.








Step 7: Go shopping at the store and be sure to keep your receipt.




*If you’re verifying a Mobile Shopping offer, visit here.

*If you’re verifying at Best Buy, visit here.

*If you’re verifying with a Loyalty Card, visit here.





Step 8: Once you are ready to redeem your offers, select the “Redeem” button from the navigation bar at the bottom of the screen.









Step 9: Take a photo of your receipt.









Step 10: Select the offers you want to redeem. *Please note, some offers will require you to barcode scan the product in order to verify your purchase.










Step 11: Once you’ve selected all of your desired offers, submit your receipt by selecting the “Collect _ Purchases” button at the bottom of the screen.








Step 12: That’s it! You’ll receive your earnings within 24 hours of submitting your receipt. Visit the Account section of the app to view your current balance, available bonuses, teamwork progress and more!







Common Questions

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1,382 Responses

  1. christy

    I’m brand new at this I’ve never used it yet.I would like to learn all I can on how this works so I can get started and or use it on my next shopping trip.
    One of my first questions is how to scan and item in case I would have to at some point.
    Thank you, Sincerely

    1. Great question and thanks for your interest. We recommend watching this video first and then playing around in the app. It’s best to go through the process of viewing a retailer’s gallery and adding rebates. Once you have purchased items that are eligible for rebate, refer back to this article to help you send us your receipt. Welcome to Ibotta and happy earning!

    1. Great question! It appears that you have yet to redeem a Brand Name rebate which is necessary to qualify for the Welcome Bonus. Please view the bonus details for more questions: tap Account, tap Bonuses, tap the Welcome Bonus. Reach out to our Support Team for more questions Thanks!

  2. Nasreen

    I didn’t get my welcome bonus either, it said redeem your first rebate, so I did, ended up spending 39 dollars and they gave me 25 cents but no news of welcome bonus. Does anybody ever does get it, or is it too good to be true.

    1. Sorry to hear that! Please ensure that you have redeemed a Brand Name rebate (ie, Budweiser, Chobani, L’Oreal, etc) in order to qualify for the Welcome Bonus. You can view the Bonus details by tapping Account, Tap Bonuses, and tap the Welcome Bonus. Feel free to reach out to the Support Team for more assistance Thanks!

      1. Athena

        I tapped on bonuses, didn’t see account button, probably cause I’m already in my account. Then looked for this “welcome bonus”you’re mentioning and didn’t see it anywhere!
        Do I need to click on welcome bonus to find out more about it or get it started??

      2. It appears that your Welcome Bonus expired at the end of May. That is why you are unable to find the bonus. We apologize for the confusion. Thanks!

    1. Unfortunately, Ibotta does not accept online purchases or e-receipts as valid purchases or submissions. We apologize for the inconvenience. Thanks!

      1. Crystal Wilson

        I do almost all my shopping at walmart with walmart pay now, which means no paper reciepts so this makes me very mad I can’t get rebates now.. when will this be an option. If not going to be I will be removing this app. I do 75 % of my shopping at walmart. You do mobile shopping why not this. 🙁

      2. Our teams are absolutely working on this option but we do not have a public time frame that we are able to share. We hope that you will stick around and keep earning with Ibotta. Thanks!

  3. Marcos

    I did the rebate for $3.50-3.75 for cheerios @ walmart it scans the boxes and says they matched but won’t highlight it to be sent in what do i do??? It took other items n scanned qr code but still wanted scans

  4. Carrie Williams-Edwards

    HELP!!!! I see where Lane Bryant is a verified store but I can’t figure out how to submit my receipt. Help please!!!

  5. Analisa pena

    I just did my first shopping trip and I was within my first 7 days to earn the $10 bonus and my sister got hers and I didn’t.

    1. Unfortunately, the website is not a full-service extension of the mobile app. We suggest using the mobile app for most, if not all functions, of Ibotta. Thanks!

  6. theprospectfarmer

    The Walmart e-receipt thing is a no go for me too. I just got 2 items that I couldn’t redeem because of this non sense. I will stop to use the app until you’re able to fix it.

    1. Thanks for your feedback and we’re sad to see you go for the time being. We hope that you will take advantage of other retailers to use Ibotta with and we’ll be sure to let our users know when we start accepting this receipt type. Thanks!

  7. Mary

    Enjoying the app and the savings. I’ve invited my friends and family. I’m in my second week now but I do not know what I need to do to earn the extra $5 in week two and three. Please let me know specifically what I need to do to get these two other incentives. I would like to share this with my team. THANKS!

  8. Margaret Donaldson

    I like. The idea of Ibotta. BUT. Find it very difficult to use. I just submitted a request and was told the receipt was unreadable. It looks fine to me and I did not save the receipt. This is not the first time I have been frustrated with this site and gave up.
    Don’t know if it is worth the. Time .

  9. Penny Martin

    I scanned my Wal-Mart receipt and nothing happens. It just keeps twirling around and around. Had no problem with my Meijer receipt.

      1. Penny Martin

        It took a while, but I finally got it. It did add a couple things that I didn’t even have on my receipt. What do I do about that? I also bought eggs, but I noticed they weren’t on my list anymore. I should have gotten another chance at the drawing for 1000.00 . Thanks Penny

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